What are the demands and needs of customers? What might be their implicit and unspoken needs?
These questions are the starting point in Mantova Diesel's economic business process, which sees the satisfaction of such needs as its ultimate goal through an extensive range of vehicles that it has purchased according to the criteria of quality, safety and reliability.
A fleet of used vehicles in continuous rotation with over a hundred vehicles, including light, medium and heavy duty vehicles, and another hundred incoming vehicles, presents a huge assortment of brands, ranges and engine power to choose from, with a preference for the Italian brand Iveco.
However, if the vehicle you want is not in the company's fleet, Mantova Diesel can rely on its European network of contacts and collaborations, built in 30 years of business in the field; every day we examine the opportunities of ever new proposals to respond flexibly and dynamically to a wide diversity of needs.
With 30 years of experience in selling used vehicles, the name Mantova Diesel has become a guarantee of a scrupulous selection of suppliers, quality service and absolute transparency in the negotiation phase.
In our well-articulated management system, the sale of used commercial and industrial vehicles is the culmination of a series of activities put in place to provide customers the right solution to their needs and an absolute guarantee of quality.
Here is the full range of services involved in the sales process offered by the company according to specific agreements concluded between the parties at the contracting stage:
Complete restoration of vehicle purchased: mechanical and electronic maintenance, body repair, painting, screen printing, calibration of tachographs certified pre-delivery, etc.
Change of fittings or installation of new options, manufactured and supplied by industry leaders.
Dispatch of any bureaucratic procedure related to the purchase-sale of the vehicle: registration at the Provincial Department of Motor Vehicles, registration in the Public Motor Vehicle Registry, ownership deed transfer, transport documents, export declaration with the possibility of transfer license plates.
Direct delivery of vehicle to customer premises.
Supply of spare parts of all kinds and at advantageous prices.
Department of Motor Vehicles inspections and TÜV inspections for certification (by the appointed German agency) of any structural changes made directly at the Mantova Diesel premises.
Upon specific request, the periodic delivery of a hard-copy catalog with specifications and photographs of the used vehicles in the fleet. Additionally, constant updates on the best deals of the month and the latest weekly arrivals directly on the home page of the company website.
Satisfaction, savings and benefits to customers are the result of Mantova Diesel’s unique business system, knowing that the customer is the prime asset on which it can found its success.